Biography
Louise Francis, FCAS, MAAA
Louise Francis is the Consulting Principal and founder of Francis
Analytics and Actuarial Data Mining, Inc. where she leads data
mining and related actuarial projects and engagements.
Ms. Francis has introduced insurance professionals to data mining
methods both as a speaker at conferences and as an author of papers
and articles on data mining topics. She also speaks regularly
on data related topics and recently led a half day workshop on
data preparation. Five of her papers were awarded the Data Quality/Data
Technology prize by the CAS (Casualty Actuarial Society) and IDMA
(Insurance Data Management Association). Ms. Francis is pioneering
text mining methods to be applied to insurance data and has authored
an award winning paper introducing the subject to the Casualty
Actuary Society.
As an insurance professional, Ms. Francis has expertise in a
variety of techniques for pricing and reserving insurance products,
both on a traditional and leading edge basis. She also has experience
planning and evaluating programs for claims loss cost reduction.
Ms. Francis pioneered the application of data mining technologies
such as neural networks and decision trees to insurance data to
identify patterns useful for mitigating claims costs and making
underwriting decisions. She is also involved in the development
of dynamic simulation models for pricing insurance exposures and
for evaluating reserve uncertainty.
Ms. Francis has 25 years of experience in the actuarial profession.
Prior to starting her own firm, she was Director and Associate
Actuary for CIGNA Property and Casualty where she provided actuarial
expertise to the Claims Division and ESIS, CIGNA's third party
claims administrator. She worked with large actuarial and claims
databases and was responsible for evaluating the overall performance
of the Claims Division. She also measured the effectiveness of
specific Claims Division initiatives to reduce claims costs. Ms.
Francis has also worked as a consultant with Towers Perrin and
Sedgwick James and as an actuary with F&G Re.
Ms Francis is a past chair of the Casualty Actuarial Society's
(CAS) Committee on the Theory of Risk, a committee charged with
the sponsorship and dissemination of research efforts on risk
measurement and analysis. Ms. Francis was also chair of an international
working party conducting research on data quality and is currently
a member of a CAS working party on information quality. She participates
on an American Academy of Actuaries committee which develops standards
of actuarial practice for the actuarial profession.
Ms. Francis received her Bachelor of Arts degree from William
Smith College and a Master of Science degree in Health Sciences
from the State University of New York at Stony Brook. She is a
Fellow of the Casualty Actuarial Society, a member of the American
Academy of Actuaries, the American Risk and Insurance Association
and the American Statistical Association.
Ms. Francis currently holds the position of Vice President of
Research on the Executive Committee of the Casualty Actuary Society.
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